Privacy Policy

  1. INTRODUCTION 

Ellora Social Pte Ltd (“us, “we” or “our” operates the website at www.ellorasocial.com (hereafter referred to collectively as the “Services”).

This page informs you of our policies regarding this website use and disclosure of ‘Personal Information’ (defined below) when you use our Services and the choices you have associated with that data.

We use your data to provide and improve the Services. By using a Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at http://ellorasocial.com/terms-conditions.

  1. DEFINITIONS

Services 

Services include the website at www.ellorasocial.com which is operated by Ellora Social Pte Ltd.

Personal Information 

‘Personal Information’ means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked directly or indirectly, with a particular individual or their household. For example, “Usage of Data” or “Cookies” (defined below) are collected and maintained in a manner such that they ‘relate to’, directly or indirectly with a particular individual or their household, they are Personal Information.

Cookies 

Cookies include (i) traditional browser cookies, which are small text files that websites or other online service, place on your device and (ii) pixels, web beacons, scripts and other tracking technologies that enable the website operator or a third-party like an advertiser or an analytic system to access data or read and place browser cookies on your device.

Data Controller

Data Controller means the entity who (either alone or jointly with others determined the purposes and means of the processing of personal data. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Information.*

Data Processor (or Service Provider)

Data Processor (or Service Provider) means the entity which processes personal data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject (or User) are “identified or identifiable natural person[s]” who is using our Service and is the subject of Personal Information.

  1. PERSONAL INFORMATION COLLECTION AND USE

We collect several different types of Personal Information for various purposes to provide and improve our Service to you.

Categories Collected

Identifiers 

While using our Service, we may ask you to provide us with your contact information or other personal identifiers. This information includes, but may not be limited to:

  • Email address or username
  • First name and last name

We may use this information to contact you with newsletters, marketing or other tailored special offers, discounts, promotions, events, competitions and so on. You are free to opt-out of hearing from us by any of these channels at any time.

We may also automatically collect identifiers, such as your computer’s Internet Protocol address (e.g. IP address), Cookie ID, or unique device identifier when you visit the Service. Click here to learn more about Cookies and how Cookies are used on our Services.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the Pages of our Service that you visit, the time and date of your visit, the time spent on those pages, Unique device identifiers and other diagnostic data.

Financial Information 

We may collect payment card information if you purchase something on a Service’s online store.

Commercial Information 

We may collect information about products or services you have purchased, obtained or considered.

Use of Personal Information 

Ellora Social Pte Ltd uses the collected data for various purposes:

  • To provide and maintain our Services
  • To send you communications required by law or which are necessary to inform you about our changes to the Services we provide you.
  • To allow you to participate in interactive features of our Services when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Services
  • To monitor the usage of our Services
  • To detect, prevent and address technical issues or unauthorized use of Services
  • To send you news, special offers and general information about other goods, services and events which we offer that are similar to those that you already purchased or enquired about unless you have opted not to receive such information
  1. DISCLOSURE OF PERSONAL INFORMATION 

Service Providers 

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics, Social Media and Advertising Partners 

We may share your Personal Information with analytics providers, advertising networks, or social media companies to measure performance of our Service or marketing efforts, offer social media features, or deliver interest-based advertising. This sharing may involve the use of Cookies placed through our Service by our partners, as explained here. For example, when you visit our Service, our partner’s Cookie may cause your browser to automatically send a request to our partner’s server and provide our partner with your IP address and usage data.

Business Transaction 

If Ellora Social Pte Ltd is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement 

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Ellora Social Pte Ltd may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to:

  • To respond to subpoenas, court orders, or other legal process
  • To respond to claims that an  advertisement posting or other content violates the rights of a third party 
  • To protect the rights, property or personal safety of our users or the general public 
  • To protect against legal liability 
  1. COOKIES AND ONLINE TRACKING 

What are Cookies?

Cookies are usually small text files, given ID tags that are stored on your computer’s browser directory or program data subfolders.

Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions.

The website stores a corresponding file(with same ID tag)to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as email address.

Cookies are often indispensable for websites that have huge databases, need logins, have customizable themes, other advanced features.

Cookies usually don’t contain much information except for the url of the website that created the cookie, the duration of the cookie’s abilities and effects, and a random number. Due to the little amount of information a cookie contains, it usually cannot be used to reveal your identity or personally identifying information.

There are two types of cookies: “session cookies” and “persistent cookies”. “Session cookies” are created temporarily in your browser’s subfolder while you are visiting a website. Once you leave the site, the session cookie is deleted.

On the other hand, “persistent cookie” files remain in your browser’s subfolder and are activated again once you visit the website that created that particular cookie. A persistent cookie remains in the browser’s subfolder for the duration period set within the cookie’s file.

Some Cookies are placed by the web domain you are visiting (“First Party Cookies”). Other Cookies may be placed by a web domain other than the one you are visiting (“Third Party Cookies”). For example, if a website incorporates social media features, the site may use Third Party Cookies placed by the social media platform. Some Third Party Cookies may be used to track your activity across different websites for advertising purposes.

How Does Ellora Social Use Cookies?

Our Service uses the following types of Cookies, which include both First Party Cookies (placed by our web domain) and Third Party Cookies (placed by a third party web domain):

  • Strictly necessary cookies — These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.
  • Preferences cookies — Also known as “functionality cookies,” these cookies allow a website to remember choices you have made in the past.
  • Statistics cookies — Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. Their sole purpose is to improve website functions.
  •  Marketing cookies — These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers.

Some Cookies, including Third Party Cookies, and related business tools used on our Services are provided by our Service Providers or analytics, social media and advertising partners, which include, but are not necessarily limited to:

How To Limit Cookies

You can block, disable or delete Cookies at any time by changing the settings in your browser. However, blocking, disabling, or deleting Cookies may limit your ability to view all the pages of our site or other sites.

You can find more information about Cookies at www.cookiesandyou.com/ and www.youronlinechoices.com.

“Do Not Track”

Your browser may offer a Do Not Track (DNT) setting. If you turn that setting on, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. We don’t currently respond to these signals because there is no consensus yet on how the companies one encounters should interpret DNT.

  1. RETENTION OF PERSONAL INFORMATION 

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

  1. SECURITY OF PERSONAL INFORMATION 

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  1. LINKS TO OTHER SITES 

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

  1. CHILDREN’S PRIVACY 

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

  1. DATA SUBJECTS IN THE EUROPEAN ECONOMIC AREA, UNITED KINGDOM AND SWITZERLAND

Ellora Social Pte Ltd is a Singaporean Corporation headquartered in Singapore that does not have an office, employees or other establishment in the European Economic Area (EEA) or any other country outside the  Singapore collectively, with EEA member countries, the “Other Countries”). While some of our clients are organizations that may do business in Other Countries, our Services are not targeted to natural persons in Other Countries and are not intended to monitor the behavior of natural persons in Other Countries. If you visit our Service or contact us, your Personal Information will be processed in Singapore —which has neither sought nor received a finding of “adequacy” from the European Commission as referenced in Article 25 of the European Union’s General Data Protection Regulation (GDPR)—and will be handled in accordance with this Policy and applicable Singapore law, unless we have agreed otherwise in writing with you or with a client, vendor or third party you are affiliated with.

  1. CHANGES TO THIS PRIVACY POLICY 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. CONTACT US

If you have any questions about this Privacy Policy, please contact us by email at hello@ellorasocial.com

**Note:

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